Q: Do you offer Cash on Delivery (COD) and free shipping?

• A: Yes! We offer Free Shipping and Cash on Delivery (COD) on all orders across India.

Q: How long will it take for my order to arrive?

• A: Most orders are delivered within 3 to 7 business days, depending on your location. You will receive a tracking link as soon as your order is dispatched.

Q: Can I get a discount if I pay online?

A: Yes! We offer an additional discount of up to Rs. 100 off on all prepaid orders (Credit/Debit Cards, UPI, Net Banking).

Q: Is my payment secure?

A: Absolutely. We use industry-standard, encrypted payment gateways to ensure your transaction details are 100% safe and secure.

Q: What is your return policy?

A: We offer a hassle-free return policy for damaged, defective, or incorrect products. Please contact our support team within 7 days of delivery to initiate a request.

Q: How and when will I get my refund?

A: Once your return is received and verified, refunds for prepaid orders are processed back to the original payment method. For COD orders, we will request your bank details or UPI ID to transfer the refund.

Q: Do your products come with a warranty?

A: Yes! All our electronic and smart home products come with a 1-Year Limited Warranty from the date of delivery. This covers any manufacturing defects or technical issues.

Q: How do I claim my 1-year warranty?

A: To claim your warranty, simply email our customer support team at [Your Support Email] with your Order ID and a short video or photo showing the issue. We will guide you through the replacement or repair process.

Q: What is not covered under the warranty?

A: The warranty covers manufacturing faults only. It does not cover physical damage, water damage caused by misuse, normal wear and tear, or any unauthorized repairs/modifications made to the product.